Insights
I write about what I see working in the field. Operations lessons from 15 years of scaling businesses, how AI is actually changing the way teams work, and the patterns that separate companies that scale from companies that stall. No theory. No hype. Just what I'd tell you over coffee.
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The All-in-One Trap and the Stolen Hour: What This Week's AI News Actually Means for Your Operations
Three new AI platforms launched this week promising to automate everything at once — and Goldman Sachs says AI is already saving workers an hour a day. Here's why both headlines should make ops-heavy business owners pause before acting.
AI Said It Would Save You Time. So Why Is Everyone Working More?
New data shows AI is expanding the workweek by 40%, and for ops-heavy businesses, there's a structural reason why speed without process just creates more volume, not less chaos.
Why Most AI Projects Fail Before They Start
The pattern I see in every operations-heavy business that tries to 'add AI' without understanding where it actually fits. And what to do instead.